Fiona has an HR background and worked over ten years within the media industry. Although Fiona loved working with people and solving any problems, she always wanted to tap into her creative side a little more and joined Xstream in 2004. The combination of finely tuned people skills and organistional skills, together with a creative mind, paved the way for the management of the e-commerce solutions service. Fiona heads up the e-commerce solutions department and manages the school, club and university accounts. Fiona is the main contact for any customer placing an order online. She also successfully manages the print production process.
“Xstream provide an excellent service to us and our students for school PE and sports kit. They are friendly and professional, and always looking to improve their service. They work brilliantly in partnership with us to ensure we are happy and streamline the service from order to delivery and exchange; this has included being very flexible in terms of visiting the school to allow students to try on the kit that they are going to order. The kit provided is of good quality, and if we haven’t found at first what we wanted they have been very helpful in helping us source what we want to provide for our students.”
Kent Hockey Association
“Kent Hockey Association contacted XSTREAM over five years ago to provide playing and training kit for their Junior teams and having provided samples of kit and worked closely with KHA to provide an affordable cutting edge kit, they’re still providing kit to the Association to this day “XSTREAM Group have been innovative and communicative to help provide a smooth running service that ensures the county looks its best come match day,” says Richard Young, County Coordinator for Kent Hockey. “A recent innovation is the dedicated web ordering system that has enabled participants to see the offered kit and order direct. Combined with personal service I have considered the staff at XSTREAM to be part of my team.”
“I was tasked with sourcing our year 6 school leavers hoodies – a task I was not really looking forward to if I’m honest!
I was recommended by another parent to use Xstream, as the previous years’ parents had used them, they said how easy it had been. I contacted Fiona and was given a whole choice of colours and choices. Her advice was invaluable!
My emails were always answered promptly and nothing seemed to be too much trouble We placed our order and it was ready very quickly.
All the students and parents were so pleased with the quality and we had 60 very happy children. I was so impressed with the level of service and quality of the clothing that I have started using them in my workplace Thank you
“Dear Chris & Fiona, thank you so, so much for being so helpful, spending hours on the phone with me, processing our orders so quickly and answering all of my questions! Really looking forward to working with you in the future. Thanks so much again.”